Effective Date: June 1, 2026
Thank you for shopping with MAKSYM TECH SUPPLY LLC. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be extended. Customers will be notified if significant delays occur.
Shipping Time
Estimated delivery times vary depending on destination and carrier availability.
- Processing Time: 1–3 Business Days
- Standard Shipping: 5–12 Business Days
- International Shipping: 7–20 Business Days
Delivery estimates are provided for reference only and are not guaranteed.
Shipping Rates
Shipping costs are calculated during checkout based on the shipping destination, order size, and selected shipping method.
Promotional free shipping offers may be available on qualifying orders.
Order Tracking
Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information, when available.
Tracking updates are provided by the shipping carrier and may take several days to appear.
Shipping Delays
Delivery delays may occur due to factors beyond our control, including:
- Severe weather conditions
- Customs clearance procedures
- Carrier service disruptions
- High seasonal demand
- Incorrect shipping information provided by the customer
MAKSYM TECH SUPPLY LLC is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Delivery delays may occur.
- Additional shipping fees may apply.
- Orders returned due to an incorrect address may require reshipment charges.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
International Orders
International customers may be subject to import duties, taxes, customs fees, or other charges imposed by local authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.